Articles by Mary

Common Challenges Freight Forwarding Operations Face and How to Control Them

15 min read April 28, 2026

Freight forwarding operations can look busy and still be hard to control. When labor, space usage, customer updates, and quotes are not connected, small gaps can start affecting service and margins.

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Freight Forwarder Performance Metrics for Smarter Daily Operations

12 min read April 07, 2026

Freight forwarder performance metrics give a clearer view of workload, capacity, and daily operations. With the right metrics, freight forwarders can spot issues earlier, plan better, and make decisions with less guesswork.

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