Supply Chain CRM
A CRM software built for supply chain companies (3PLs, freight brokers, freight forwarders, NVOCCs, and warehouses) to help them increase sales, customer retention, and profitability.
Key Capabilities of Supply Chain CRM
SCRM offers specialized 3PL features out-of-the-box with no customizations required.
See how Supply Chain CRM can help you grow your 3PL business.
Grow & Retain your Customer Base
A fully customizable sales pipeline gives 100% visibility of your leads through sales stages and helps you understand conversions and trends. You’ll know how many leads you need to get one customer.
Quote Faster & Win More Deals
Create quotes faster and more accurately with historical data. Learn customers’ acceptable markup percentage to increase win rate and retention. Get real-time market rates, accurate mileage, and more.
Gain 100% Visibility Over Email & Voice Communications
Sync inbound and outbound email and call details and automatically organize them by company and contact. Easily review real-time communications with leads, customers, carriers, agents, and more.
Some Key Features of Supply Chain CRM
We built SCRM with 3PL operators in mind—no customizations required.
Discover what makes Supply Chain CRM an exact fit for 3PLs.
Logistics Sales Analytics
Move beyond standard CRM data. Dive deeper into your sales effectiveness with custom logistics reports like Awarded Lanes by Customer, Sales Owner Lane Conversion, and more. Track progress, identify opportunities, and optimize sales performance—all fueled by these powerful tools.
3PL Integrations that Matter
Access real-time market rates with DAT Freight & Analytics, optimize routes with TomTom's truck-specific navigation, obtain accurate mileage from PCMiler, get instant LTL pricing from BlueGrace, and more. These are just some of the industry-specific SCRM integrations that allow 3PLs to generate accurate and profitable quotes instantly.
Intelligent Rating System
SCRM crunches the numbers for you, offering profitable pricing recommendations based on real-time market rates, historical lane rates, and margins for a particular customer—all in real-time as the quote is being created. Now, you can create quotes faster and win more deals with instant, data-driven pricing suggestions.
Benefits of Supply Chain CRM
In addition to the out-of-the-box logistics capabilities, SCRM includes all standard customer relationship
management features to help increase customer satisfaction and boost sales.
Lead & Customer Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Lead & Customer
Management
Easily view, manage, and track all your sales leads and customers from one centralized platform.
Sales Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Sales
Pipeline
Never lose track of your leads and customers as they move through the different sales stages.
Deal & Task Management
Avoid losing traction or momentum with leads, customers, and sales using deal and task management.
Deal & Task
Management
Avoid losing traction or momentum with leads, customers, and sales using deal and task management.
Sales Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Sales
Cycles
Achieve consistency in lead generation, customer service, sales follow-ups, and more with sales cycles.
Centralized Client Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Centralized Client
Communication
Centralize all your clients’ communications and interactions (emails, calls, meetings) in one place.
Easy Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Easy
Integrations
Integrate SCRM with your applications to avoid information silos and double data entry.
Plans that Fit Your Needs & Budget
Boost your sales and operational efficiency by choosing the right logistics CRM plan for your company.
Higher-tier subscriptions will provide more tools to automate and unlock unlimited sales and operations potential.
Free
Consolidate all your sales
leads and customers on
one platform.
$ 0 /mo
Free Forever.
No hidden charges.
$ 0 /mo save 100%
Free Forever.
No hidden charges.
Access free tools:
- Companies (Unlimited)
- Contacts (Unlimited)
- Email Templates
- Notes
- Reports & Analytics
- Sites
- Locations
-
Email Support
(8AM - 5PM)
Basic
Enhance your sales by
consolidating customer info and
communications.
$ 32 /mo
Billed per license
$ 24 /mo SAVE 25%
Billed per license,
prepaid annually at $288/yr
Everything in Free plus:
- Companies (Unlimited)
- Contacts (Unlimited)
- Email Templates
- Notes
- Reports & Analytics
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
-
Document Management
(3 GB) -
Email & Phone Support
(8AM - 5PM)
Standard
Boost sales & operational
efficiency with automation
and quoting tools.
$ 55 /mo
Billed per license
$ 41.25 /mo SAVE 25%
Billed per license,
prepaid annually at $495/yr
Everything in Basic Plus:
- Companies (Unlimited)
- Contacts (Unlimited)
- Email Templates
- Notes
- Reports & Analytics
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
-
Document Management
(3 GB) - Sales Pipeline
- Call Sync (VoIP Integrations)
-
Email Sync (Office 365 &
Gmail) - Sales Cycle (Up to 20)
- Historical Lane Analysis
-
Document Management
(5 GB) -
Logistics Quotes
(200/Month)
Create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air (coming soon), and Warehousing (coming soon) quotes in 3 minutes or less.
- Quote Rating
- DAT Integration
- PC Miler Integration
- TomTom Integration
- Bluegrace Integration
-
Freight Management
System Integration (TMS) - Real-time FCL & LCL Rates
- Truck Routing & Mileage Info
-
Email & Phone Support
(8AM - 5PM)
Advanced
Unlock limitless sales &
operational efficiency
through unlimited tools.
$ 65 /mo
Billed per license
$ 48.75 /mo SAVE 25%
Billed per license,
prepaid annually at $585/yr
Everything in Standard Plus:
- Companies (Unlimited)
- Contacts (Unlimited)
- Email Templates
- Notes
- Reports & Analytics
- Sites
- Locations
- Logistics Dashboard
- Log Calls (Manually)
- Log Emails (Manually)
- Meetings
- Tasks
-
Document Management
(Unlimited) - Sales Pipeline
- Call Sync (VoIP Integrations)
-
Email Sync (Office 365 &
Gmail) - Sales Cycles (Unlimited)
- Historical Lane Analysis
-
Logistics Quotes
(Unlimited)
Create consolidated or separate FTL, LTL, Intermodal, FCL, LCL, Air (coming soon), and Warehousing (coming soon) quotes in 3 minutes or less.
- Quote Rating
- DAT Integration
- PC Miler Integration
- TomTom Integration
- Bluegrace Integration
-
Freight Management
System Integration (TMS) - Real-time FCL & LCL Rates
- Truck Routing & Mileage Info
-
Customer Lanes
View historical lanes under each customer account and display shipment date, load number, origin and destination, carrier, and more.
-
Document Management
(Unlimited) -
Open API (Unlimited)
- Standard Market Products: Submit your integration requests for review. If approved, integration will be free of cost.
- Non-Standard Market Products: Submit your integration requests for review. If approved, integration will be completed at a reasonable cost.
-
Email & Phone Support
(24/7/365)
LET US HELP YOU
Frequently Asked Questions
Have questions about how Supply Chain CRM works? Find answers to the most common questions below.
-
What makes Supply Chain CRM different from other CRMs?
Supply Chain CRM is a product fully built with the needs of 3PLs, freight brokers, freight forwarders, NVOCCs, and warehouses in mind. Compared to generic CRMs, SCRM offers logistics-oriented dashboards, KPIs, and reports that are fully aligned with the data and information that they need.
Additionally, it offers supply chain management capabilities. Manage stakeholders across the supply chain, such as carriers, agents, and more—all with their very unique property fields.
Last but not least, SCRM also offers an intelligent rating system (quoting system) capable of generating FTL, LTL, FCL, LCL, Intermodal, and Air quotes in less than one minute.
-
Can I try Supply Chain CRM for free?
-
Can I transfer my data from the current CRM to SCRM?
-
Do you provide trainings?
-
Can I open multiple accounts under different plans for my team?
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Is my data secured and private?
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What levels of support do you provide?
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Can I integrate Supply Chain CRM with other platforms/software?
CONTACT US
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Warehouse Workflow Management
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Automated Cargo Dimensioning
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Customer Portal
Supply Chain Portal connects shippers, consignees, carriers, and suppliers through a single platform to share updates, documents, and track shipments in real-time.
WMS Mobile App
Orchestrator Mobile gives warehouse teams access to essential tools and real-time data from their mobile devices—anytime, anywhere, even on the warehouse floor.