Supply Chain Orchestrator Launches SCRM: The First CRM Built for 3PLs and Logistics Providers

Supply Chain Orchestrator Launches SCRM: The First CRM Built for 3PLs and Logistics Providers

News Date: September 08, 2022

Miami, Florida – Supply Chain Orchestrator & IFS has officially launched Supply Chain Relationship Management (SCRM), the first CRM solution designed specifically for the 3PL and logistics industry. Unlike generic CRMs, SCRM is engineered from the ground up to meet the unique demands of freight brokers, forwarders, NVOCCs, and logistics service providers.

Built for Logistics. Not Just Sales.

While most CRMs take a one-size-fits-all approach, SCRM was developed to seamlessly integrate with logistics workflows. It consolidates leads, prospects, and customers into one platform while offering specialized features that traditional CRMs simply lack. With multiple subscription tiers available, even small and mid-sized providers can now access enterprise-grade tools at a fraction of the cost.

Key benefits include:
  • Logistics-Driven Quoting – Intelligent quoting across FTL, LTL, IM, FCL, LCL, and Air.
  • Unified Logistics Dashboard – Complete visibility into pipelines, customers, carriers, and tasks.
  • Unlimited Integrations – Connect with TMS, WMS, accounting platforms, and freight marketplaces.
  • Real-Time Carrier Rates – Access instant pricing from multiple carriers in one view.
  • Carrier Relationship Management – Track and manage partner performance with ease.
  • Sales & Pipeline Tools – End-to-end lead management built with logistics workflows in mind.
  • Advanced Reporting & Analytics – Data-driven insights to improve sales and operational performance.

Designed to Empower 3PLs of All Sizes

“Generic CRMs were never built for logistics. They miss critical features, require heavy customization, and rarely integrate with existing systems,” said Hector Sunol, CEO of Cyzerg. “We created SCRM to close that gap—giving 3PLs a purpose-built CRM that centralizes customer relationships, streamlines quoting, and integrates seamlessly with the systems they already use.”

SCRM equips logistics companies with the tools they need to win more deals, retain customers, and improve efficiency. Early adopters report faster quoting, stronger sales pipelines, and better alignment across teams.

Affordable, Scalable, and Cloud-Native

Historically, many small and mid-sized logistics providers could not access specialized CRM solutions due to cost and complexity. With SCRM’s tiered licensing model and cloud-native architecture, these companies can now compete with larger players—without the burden of enterprise ERP systems.

Now Available: Demos, Free Trials, and Partner Program

SCRM, part of the Supply Chain Orchestrator platform, is available immediately through the company’s website, with both free trial and live demo access. Supply Chain Orchestrator is also accepting applications for its Partner Program, designed for logistics consultants, resellers, and technology integrators.

Try it now at www.supplychainorchestrator.com/supply-chain-crm/

About Supply Chain Orchestrator

Supply Chain Orchestrator is a powerful SaaS platform built for small to mid-sized logistics operations. The platform brings together fully integrated modules—including Warehouse Management (WMS), Workflows, Dimensioning Automation, Mobile WMS, Customer Portal, and CRM—all designed to reduce complexity, streamline operations, and maximize performance.

About Cyzerg

Cyzerg is a technology company focused on solving operational challenges in the logistics and warehousing industry. With a track record of delivering smart, scalable software solutions, Cyzerg helps logistics providers unlock efficiency and gain a competitive edge.

Learn more at www.cyzerg.com.